Director of Operations

Position summary

The Director of Operations owns the systems, processes, and day-to-day execution that keep Regara running and scaling — business operations, vendor and tooling management, cross-functional process, and operational support for go-to-market and delivery. This is the connective tissue that turns an early-stage team into an efficient organization, partnering across functions to remove friction and build the operational backbone.

Key responsibilities

• Own and improve core business processes and the operational backbone across functions.
• Manage company tooling, systems, vendors, and facilities, including the Las Vegas office.
• Drive operational planning, project management, and execution of cross-functional initiatives.
• Build and track operational metrics and reporting; drive continuous improvement.
• Own customer-operations and delivery-support processes (onboarding, implementation coordination) as they mature.
• Partner with Finance on procurement, budgets, and operational spend.
• Support security and compliance operations and audit-readiness alongside the relevant owners.
• Establish and document SOPs, policies, and workflows.
• Partner with leadership on scaling plans and operational readiness.

Qualifications

Required

• 8+ years in operations or business operations, including leadership.
• Proven record building and scaling operational processes and systems.
• Strong project-management and cross-functional execution skills.
• Data-driven approach to operational metrics and improvement.
• Excellent organization, communication, and problem-solving skills.
• Bachelor's degree.

Preferred

• Experience in B2B SaaS, life sciences, or regulated industries.
• Experience supporting compliance programs and audit-readiness.
• Early-stage or 0-to-1 operations experience.

What success looks like

Within the first year, Regara runs on documented, efficient processes and well-managed systems, operational metrics are visible, cross-functional initiatives land on time, and the operational backbone comfortably supports the company's growth.